Better At Home

Better Rehab’s Better At Home program is a Hospital Substitute Treatment (HST) program for eligible health fund members who have undergone or are about to undergo elective hip and knee replacement surgery in a private hospital.

As a premier National Allied Health Provider with a reputation that exceeds most in providing quality community rehabilitation, we are proud to offer this program designed as an alternative to inpatient rehabilitation or day only rehabilitation/outpatient services, allowing you to fully focus on your rehabilitation and recovery in the comfort of your own home.

Our orthopaedic rehabilitation service is designed to support you through your post-surgery recovery. Our Better At Home program is developed from the latest research findings and expert advice from Surgeons, leading acute surgical facilities and Physiotherapists. You will be provided with the appropriate advice, resources and treatment that will guide you every step of the way in your journey to recovery.

For more information view our Better At Home digital brochure

Enquire Now

Better At Home FAQs

How can I get a referral for this service?

You can contact us on +61 2 7908 2826. You can also ask your Surgeon or General Practitioner to send a referral through to hst@betterrehab.com.au or fax it to +61 2 8068 1946.

Two major health funds we're partnered with are HCF and NIB. If you are a member of either of these funds and would like to learn more about at-home rehabilitation, please visit the relevant site below.

More info for HCF.

More info for NIB.

Do I pay a fee or a gap payment to join the program?

If you belong to a participating health fund and are eligible under your level of cover, there are no upfront or GAP payments.

Do you liaise directly with my GP and Surgeon?

Yes, we do. We will ensure that your progress is appropriately and consistently communicated to your Surgeon and GP throughout your rehabilitation journey.

What is the benefit of receiving home based therapy rather than inpatient or day only rehab?

Research indicates that clinical outcomes and patient satisfaction in home rehabilitation are comparable to that of conventional orthopaedic rehabilitation. There is increasing evidence that patients find home rehabilitation as effective or better than hospital based rehabilitation. Rehabilitation in the home further empowers patients to begin their rehabilitation in many circumstances sooner and in the comfort and familiarity of their own environment, avoiding the time, costs and inconvenience associated with travelling to facilities. The above is based on the following two studies:

Buhagiar MA, Naylor JM, Harris IA, Xuan W, Kohler F, Wright R, Fortunato R. Effect of Inpatient Rehabilitation vs a Monitored Home-Based Program on Mobility in Patients With Total Knee Arthroplasty: The HIHO Randomized Clinical Trial. JAMA. 2017;317(10):1037–1046. doi:10.1001/jama.2017.1224

Pastora-Bernal JM, Martín-Valero R, Barón-López FJ, Estebanez-Pérez MJ. Evidence of Benefit of Telerehabitation After Orthopedic Surgery: A Systematic Review. J Med Internet Res. 2017 Apr 28;19(4):e142. doi: 10.2196/jmir.6836. PMID: 28455277; PMCID: PMC5429438.

Are there fees for cancelling?

Yes. There is a cancellation fee if you cancel without 48 hours’ prior notice. Your treating clinician will discuss this with you.

Am I required to pay the invoice?

No, Better Rehab will liaise directly with your health fund.

How do I connect remotely?

At Better Rehab, we use the latest innovative technology to ensure that your experience, even if remote, helps you achieve the best outcomes. The admin team and treating clinician will assist you in the setup and orientation of the service before commencing the program.