Hospital substitute treatment services

Being in a familiar place while recovering can lead to a quicker and better outcome. The Better at Home program is a hospital substitute treatment (HST) service helping patients recover from surgery in the comfort of their own home.

Accessing Better At Home

Our orthopaedic rehabilitation service supports your post-surgery recovery from the comfort of your own home. Developed using the latest research and advice from surgeons, acute surgical facilities, and physiotherapists, our program ensures you receive all the essential hospital-level care without the need to stay in one.

We’re partnered with leading insurers NIB and HCF to provide our hospital substitute treatment service. We also have agreements with select hospitals, making sure you get full coverage for your needs.

It’s always good to be home, especially during recovery. Start feeling Better At Home now.

Our hospital substitute treatment offers more than traditional rehabilitation

Our HST physiotherapists have experience in helping patients recover from a range of different surgeries and joint replacements. We help patients reach their goals with person-centred treatment plans that fit their needs.

Hear from our happy participants


What is the Better at Home program and who is it for?
The Better at Home program is a Hospital Substitute Treatment (HST) service. It for patients recovering from reconstructive surgeries, joint replacements, and similar medical interventions. Perfect for those who prefer the comfort of their own homes, it is provided by experienced physiotherapists.
Once your surgeon and healthcare provider confirm eligibility, we’ll create a recovery plan. This plan is carried out in the comfort of your own home, providing you with high-quality care similar to that of a hospital inpatient, but in a more familiar and comfortable setting.
We are partnered with and accept hospital substitute treatment arrangements from NIB and HCF. If you are insured with either of these providers and are eligible for HST services, you can access our Better at Home program.We can still provide HST services if you’re insured by a different provider, but you may incur out of pocket expenses.
Recovering at home offers numerous benefits, including being in a familiar environment, the presence of supportive friends and family, and often a more positive mindset—all of which can contribute to faster and improved recovery outcomes. Additionally, it allows for personalised care tailored to your specific needs in the comfort of your own home.
Eligibility for the Better at Home program depends on your medical condition, the type of surgery or treatment you’ve undergone, and your specific recovery needs. It also depends on your insurance coverage.
Yes, we encourage the involvement of family members or caregivers in the recovery process. Their support can be crucial in providing emotional encouragement and helping manage the day-to-day needs at home. Our team works closely with both patients and their families to ensure a cohesive recovery plan.
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