What is support coordination?

Let’s talk about support coordination and how support coordinators can connect participants to NDIS-registered providers such as Better Rehab.

The NDIS or National Disability Insurance Scheme provides funding to eligible people who have a disability that is likely to be lifelong or which affects their ability to participate in everyday life. When an individual receives funding from the NDIS, they can use this to access support and services to help them achieve their goals. This also empowers participants to make their own decisions.

But you know what they say about great power and great responsibility—making these decisions can be overwhelming! This is why some participants consider getting a support coordinator.

In this article, we will talk about support coordination and how support coordinators can connect participants to NDIS-registered providers such as Better Rehab.

Support coordination: getting the most out of your NDIS plan

Every NDIS participant receives a plan with a list of their goals and funding that they have received. The NDIS can fund a wide range of supports—from help in the workplace to home modification—which makes the plan a bit complicated and at times tricky to implement. For example, how can you be sure that you are seeing the Occupational Therapist who can best help you, or where do you even start in order to get a ramp installed at your home?

Some participants choose to find the services themselves, but this can take a lot of time and energy—time and energy that otherwise would have been used to help them achieve their goals.

This is where support coordination comes in. A support coordinator can help a participant

  • Understand their NDIS plan
  • Find the mix of supports that are best suited for their needs
  • Assess and connect to relevant services in the community
  • Negotiate with providers
  • Make appointments
  • Review service agreements
  • Ensure services are delivered consistently
  • Resolve any issues
  • Plan ahead

Support coordination can also be funded by the NDIS. You can find more information about it here.

Support coordinators as the link between participants and providers

Support coordinators are a necessary link between participants and NDIS-registered providers like Better Rehab. We often receive messages or calls direct from participants or their carers, but we also meet with support coordinators who wish to expand their knowledge of local services available, and who are looking for the right providers for their participants.

We meet them through expos and community events, where we have a chat with them and answer questions about their participants’ goals and how we can help.

Are you a Support Coordinator?

We would like to reach as many participants as possible, so if you are a support coordinator working with a participant in need of support, don’t hesitate to contact our friendly Admin team today!