A day in the life of a Better Rehabber

Have you ever wondered what a typical day is like for a Better Rehabber?

We asked one of our Occupational Therapists to give us insight into their experience!

Breakfast at Better Rehab

The Better Rehab office opens at 8:30, but when I’m able I try to arrive early to have some breakfast. Breakfast is available in all Better Rehab offices across the country, which means I can grab a bowl of cereal and a cup of coffee to make sure I’m energised and ready to start the day.

This is also a great time for me to catch up with other clinicians. Going to an office means there is a chance for clinicians from various disciplines to collaborate or brainstorm. It makes me feel really supported, and reminds me that I need not be alone in solving problems and can ask for help anytime.

Emails and report writing

Time to start the workday! I first check my calendar to see if I have any meetings or training sessions to attend and check my emails if there are any urgent messages I need to respond to.

Today I have a plan review report to draft for one of my participants. The plan review report outlines how the support provided has helped the participant work towards their goals, and is very helpful in ensuring they are on track to achieving what they want. I can also make recommendations for additional supports, for example if the participant can benefit from seeing a Physiotherapist or Exercise Physiologist. This will guide them in setting new goals for the future.

The plan review report can affect my participant’s NDIS funding—for example, if my recommendations for additional supports get approved—so I take my time in writing this and consulting with more senior clinicians to ensure that the report is complete and my recommendations are backed by evidence.

Phone call with a possible participant

I go to one of the breakout rooms and hop on a call with a participant who is thinking of engaging Better Rehab as a service provider. I ask them about their situation and set up a meeting with them for next week so I can meet them and their carer. At the meeting I will be able to speak at length about the services we offer and walk them through our standard Service Agreement. Hopefully the meeting will go well!


Before I know it, it’s time for lunch! The weather’s nice, so I bring my lunch out in the courtyard and enjoy the sunlight with the other clinicians.

Home modification

I drive out to a participant’s home to meet with them about their home modification request. Due to a recent diagnosis, they are at an increased risk for falls and would like to add grab rails so they can still conduct self-care activities on their own. I arrive to assess their home environment and tell them that I will get in touch with one of our builders once our request gets approved.

My fellow OTs have had success with home modification, so I’m feeling positive about this request!


I drive to another participant’s home, who is learning how to cook independently! I coach them on meal preparation so they can gain confidence. Better Rehab has a lot of stories about participants successfully making their own meals.

I love how varied our participants’ goals are. No two participants are the same, and no two days are the same, and I’m very grateful to be on this career path and continue helping people.

Back to the Better Rehab office

Back to the office! In addition to breakfast, there are also snacks, coffee and tea available at the office throughout the day. I grab a quick snack and some green tea and continue work on my participant’s plan review report.

Heading home

Another fulfilling day—I do final checks on my files and email, log out and say goodbye to my colleagues!

If you would like to book an appointment for Occupational Therapy services or another discipline at Better Rehab, please call our friendly Admin team at 1300 0 REHAB (1300 073 422).

If you are interested to join the Better Rehab team, check out our current job openings.